Every startup founder eventually faces the same question: how do we tell our story beyond product marketing? Some turn to PR, while others consider bringing senior communications leadership into the company. Both can be expensive options with extra capabilities your startup doesn’t need at the
Most companies wait to deal with a crisis until it’s already unfolding but by then, the damage is often irreversible. We’ve just seen this play out with Astronomer, where the CEO’s public fallout escalated into a full-blown reputational crisis. Too often, organizations don’t expect to
Most organizations assume their crisis communications plan will function as intended. However, many of these plans fail to account for real-world delays, stakeholder confusion, or platform-specific risks. As a result, well-documented procedures often fall short when at the most critical time. Consider the early hours